1. Subscription Cancellation (AutoPay)
You may cancel your ₹49/month SarkariAlert Premium AutoPay subscription at any time directly
inside the Telegram bot using the /cancel_autopay command or via the Cancel AutoPay
button under /premium (or directly from your UPI app's AutoPay mandate settings).
- Cancellation stops all future monthly auto-debits immediately.
- Your Premium access remains active until the end of your current paid 30-day billing cycle.
2. Refund Policy
Because SarkariAlert Premium is an instant digital subscription service, completed monthly charges are generally non-refundable once Premium features have been activated for the billing period.
However, we issue 100% full refunds in the following cases:
- Duplicate Payment: If you were accidentally charged twice for the same billing period.
- Failed Activation: If money was debited from your bank/UPI account and Premium access could not be activated within 24 hours.
- Billing After Timely Cancellation: If an AutoPay charge occurred after you cancelled before the renewal date.
3. Refund Processing Timeline
Approved refunds are initiated within 24–48 hours and credited back to your original payment method (UPI / Card / Bank Account) within 5–7 business days as per Razorpay and bank settlement timelines.
4. How to Request a Refund
Please contact support via our Contact Us page with your Telegram User ID and Razorpay Payment / Order Reference ID.